The Ticket Factory launch their brand new website!

Our friends, and official ticket agent, The Ticket Factory have just launched their brand new website...and it looks amazing! Come and take a peek at the new features which'll make getting your hands on hot tickets even easier! 

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The design and layout of the brand new Ticket Factory website is based on thousands and thousands of comments and pieces of feedback from all you lovely people out there. They collated everything you guys said you wanted to see and they've rolled it into a fantastic new platform. The innovative new website offers you lot more choice of tickets than ever before, an interactive seat map to choose an exact seat of your choice, offering an overall quicker and easier ticket buying experience.


*Here's the techy bit* - right, so through integrating distribution system Ingresso into the website natively, The Ticket Factory is now offering thousands more tickets to London theatre shows - including high profile West End shows such as Mamma Mia, Lion King and Matilda the Musical, as well as LOADS of tickets for shows and events here at Resorts World Arena, our sister venue Arena Birmingham and the NEC! 


The Ticket Factory’s Pick a Seat implementation works seamlessly across desktop, tablet and mobile, and is set to deliver significant benefits for you, our lovely customers. All seat functionality works dynamically and in real time, so you can find the best seats no matter how many are in the party. User testing has already seen a marked increase in customer satisfaction - which is why we're doing this, to give you guys the easiest and the best possible experience when bagging ya tickets. 


Over the coming months, The Ticket Factory plans to offer customers the option to add additional services to their basket alongside their tickets, such as parking, hotel accommodation and train keep a look out for that!


Steven Waller, Head of Marketing at The Ticket Factory, said: “We’re very proud of what we’ve been able to deliver with our new website, which has been built to enhance The Ticket Factory customer journey even further. Each new feature is based on a wealth of customer feedback – from user testing showing us the kind of tickets people were searching for and would like to see more of, to the customers who fed back to tell us that they’d like to pick their own seat.


“We’re looking forward to hearing what our customers think of the new site over the coming months, as we continue to develop our online offering and create an industry-leading ticket buying experience.”