Working to current Goverment guidelines, we have introduced a number of new measures, including but not limited to: face coverings, enhanced cleaning, socially distanced layouts and one way systems.

For more information, check out our Arena Protect FAQs.

To reduce physical contact, all ticket bookings will be online with e-tickets being issued. This will enable us to support Track and Trace and ensure we can provide robust communications so fans are aware of the measures in place for their event. Contact details will be kept for 21 days.

For each show we will be operating socially distanced layouts within the arena bowl, along with one way systems and people flow management to ensure social distancing. Please follow signage and staff directions to help keep everyone safe.

Yes, you’ll be required to wear a face covering at all times when in the venue, except from when eating and drinking within your allocated seat.

You should only attend a show at our venue if you’re not self-isolating and/or experiencing any symptoms of Covid-19. If you’re concerned, please refer to the advice given by Public Health England. 

To help speed things up, enable a contactless entry and to ensure your safety, we’d really prefer if you didn’t bring a bag to our venue. View our full Bag Policy details here.